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Hair & Skin Health Program

Talk to a doctor about
your hair and skin.

Hair and skin concerns deserve a proper look. A qualified Australian doctor takes the time to understand your situation. Complete a short health assessment, then book your consultation online.

Start Your Assessment How It Works
The Challenge

Areas a consultation
can cover.

Hair and skin concerns rarely have a single cause. Your qualified doctor reviews your history, your concerns, and your circumstances. Together you look at what is going on before any care plan is discussed. Suitability is always assessed during your consultation.

Person with healthy hair and clear skin
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factors considered in your clinical assessment

Hair thinning

Gradual thinning or a changing hairline can have several underlying causes worth assessing clinically.

Hair shedding

Noticeable shedding or patchy hair loss can relate to a range of factors your doctor can review.

Persistent breakouts

Skin concerns that everyday products and routines have not resolved may benefit from a clinical assessment.

Skin texture and tone

Concerns with skin texture, redness, or uneven tone can have a range of contributing factors worth assessing.

Scalp concerns

An itchy, flaky, or irritated scalp can affect both comfort and the health of your hair.

Changes over time

Concerns that have developed gradually are worth discussing with a doctor as part of a clinical review.

Your Care Plan

A doctor-reviewed approach,
built around your assessment.

Your care plan, reviewed regularly

Your Care Journey

Active

A clear schedule of consultations and reviews with your qualified doctor across your care journey.

Begin your assessment
Wk 0 Wk 2 Wk 4 Wk 6 Wk 8 Wk 10 Wk 12

Illustrative schedule only. This does not represent individual results.

Individual responses vary
Regular practitioner reviews
Qualified Australian doctors
Guided by your practitioner

Supported at every stage

Video consultation

At your consultation, your doctor reviews your history and discusses options where clinically appropriate.

2:14 pm
Regularly reviewed Practitioner check-ins
Clinical Oversight

Doctor-reviewed care

Scheduled Your doctor reviews how you are going at regular appointments
Adjustable Care plan updated based on your clinical response
Where indicated Pathology may be recommended by your doctor where clinically relevant
✓ Australian Doctors ✓ Telehealth ✓ Online booking
Real-time status

Regularly reviewed

Care plan active
Reviewed at follow-ups
Next review · Scheduled
Care Plan Overview

12-week structure

Week 8 Active phase · In review
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Initiation Wk 1-2
Active Wk 3-8
Refinement Wk 9-12
Week 4 review complete
Week 8 review scheduled
Week 12 final assessment
Person managing their health from home
Ongoing Care

Your care, coordinated

Where deemed medically appropriate, your doctor coordinates the next steps of your care plan with you. You are supported between consultations, with reviews scheduled as needed.

✓ Australian-Based Care ✓ Telehealth Follow-Ups
Clinical care

Carefully assessed. Personally tailored.

Ongoing care
Qualified doctors
Ongoing review

A care plan tailored to your individual assessment

Appointments with qualified Australian doctors

Reviewed and adjusted at scheduled check-ins

Your health journey. Simple, personalised, and clinical.

A simple process, with clinical care that stays with you between appointments.

  1. Choose your program & share your health history
    01

    Choose your program & share your health history

    Select the program that best aligns with your goals and complete a short health questionnaire. This helps your practitioner understand your medical history, lifestyle, and health objectives.

  2. Complete your blood work, if required, and consult with your practitioner
    02

    Complete your blood work, if required, and consult with your practitioner

    If your chosen program requires pathology testing, we'll arrange the necessary blood work before your consultation. Already have recent results? Simply upload them for your practitioner to review as part of your assessment.

  3. Receive your personalised care plan
    03

    Receive your personalised care plan

    Your practitioner will discuss a personalised care and support plan with you, where clinically appropriate, based on your consultation and assessment, including recommendations, lifestyle guidance, and ongoing support.

  4. Receive your treatment
    04

    Receive your treatment

    If your practitioner prescribes treatment, your prescription is issued securely after your consultation and dispensed through our partnered Australian compounding pharmacies, with delivery direct to your doorstep.

    Australian Compounding Pharmacy Partners
  5. Track progress & stay connected to your clinical team
    05

    Track progress & stay connected to your clinical team

    Access ongoing follow-ups, progress tracking, and continued support from your clinical team. Your care plan is reviewed and adjusted as your needs evolve.

Start Your Assessment

Results vary and outcomes are not guaranteed. Telehealth is not suitable for every health concern. Depending on your circumstances, your doctor may recommend in-person care, further tests, referral or no treatment.

qualified doctor reviewing pathology results during a telehealth consultation
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biomarkers reviewed per assessment

The Clinical Approach

Assessment first.
Care plan second.

Pathology where indicated

Where clinically relevant, your doctor may recommend pathology to help inform your assessment and care.

Clinical consultation

Your qualified doctor reviews your hair and skin concerns, health history, and goals, and any pathology where relevant.

Care plan

Where deemed medically appropriate, your doctor will discuss an approach designed around your individual circumstances. Individual results vary and are monitored over time.

Who This May Suit

This approach may be
relevant if you are experiencing…

Your practitioner will assess your individual circumstances and discuss whether this approach may be appropriate for you.

Hair thinning or loss

Noticeable thinning, shedding, or changes to your hairline over time

Persistent skin concerns

Skin concerns that everyday products and routines have not resolved

Looking for clinical guidance

Seeking a practitioner-led assessment rather than self-managed approaches

Telehealth suits your circumstances

Prefer to consult from home, without in-person clinic visits

Concerns affecting confidence

Hair or skin concerns that are affecting how you feel day to day

Australian adults

Your practitioner will assess whether this approach may be relevant to you

Start Your Assessment
Person with healthy hair and clear skin
Australian adults

Available to Australian adults, assessed individually

Doctor-Assessed Approach

Doctor-assessed.
Individually managed.

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clinical factors considered in each individual assessment

0 wk

first doctor review after your care plan begins

Qualified

Australian doctors conduct your consultations

Support

Frequently asked
questions

Your practitioner will review your hair and skin concerns alongside your health history, symptoms, and any relevant clinical factors. Where appropriate, pathology may be recommended. Your practitioner will discuss what is relevant to your circumstances.
Individual responses vary. Your practitioner will review your concerns at regular intervals, adjusting your care plan as needed. Outcomes depend on your individual circumstances, baseline health, and how your body responds.
Where clinically appropriate, your qualified doctor may discuss a personalised care plan following your consultation. Any approach is determined based on your individual health history and clinical assessment.
Keevo is a private-pay telehealth clinic. Consultations are billed privately, and Medicare rebates do not apply. All fees are shown clearly before you confirm your booking.
Yes. All Keevo consultations are private and confidential. Your health information is handled in accordance with Australian privacy law and is only accessible to the clinical team involved in your care.
Yes. This service is available to adults of all genders. Hair and skin concerns are assessed individually. Your practitioner will discuss whether this approach may be relevant to your circumstances.
Your care continues beyond the first consultation. Where a care plan is in place, your doctor reviews how you are going at follow-up appointments and adjusts the plan as needed. Where prescribed, treatments are dispensed through our partnered Australian compounding pharmacies.
Yes. There are no lock-in arrangements. If you wish to pause, adjust, or discontinue, your practitioner will guide you through the appropriate steps to do so safely.

Individual results vary based on your unique biology and commitment to the program. Assessment findings do not guarantee a particular outcome.

Telehealth is not suitable for all hair or skin concerns. Your doctor may recommend in-person assessment, urgent care, GP review, specialist referral, further investigation or no treatment depending on your circumstances.